Take action before gambling causes more harm

Man at a UK pub table reflecting on gambling chips and empty wallet

Gambling is a paid form of entertainment, not a way to earn money or solve money problems. The result of a game does not provide a reliable income, and spending more does not make a future win more likely.

Signs that gambling may be causing harm

Look for changes in what you do, not just how you feel. Warning signs include:

One sign is enough to take action. You do not need to wait until debts or other problems become severe.

Take action now

If you are gambling at goodthingsshare, sign in and open the account’s responsible gambling or account-limit controls. Set a limit that prevents further spending you cannot afford. You can also use self-exclusion to block access to your account. UK-licensed casinos must provide responsible gambling tools, including self-exclusion.

If you cannot find these controls, stop making deposits and contact the site through its support channel or at [email protected]. Ask how to activate self-exclusion and how to close or restrict your account. Do not rely on a payment provider to block gambling access: account restrictions need to be set with the operator.

Tell someone you trust what is happening and ask them to help you follow through on the steps you have chosen. If you need help beyond the account controls, contact a gambling-support organisation or health service in your area. No verified organisation names or contact details are available on this page, so check the service’s own official information before using a number or website you find elsewhere.

If you have a complaint about a UKGC-licensed operator, use its internal complaints process. It must also provide access to an approved Alternative Dispute Resolution (ADR) service.

Limits and protections

Remote gambling operators must prompt new customers to set a financial limit before their first deposit and provide accessible account-level limit controls. Use these controls before gambling, rather than relying on memory or stopping after a loss.

In Britain, online slot autoplay is banned. A slot spin must last at least 2.5 seconds, and at least 2.5 seconds must pass from the start of one game cycle before the next can begin. For online slots, the total stake in a game cycle must not exceed £2 for an individual under 25 or £5 for an individual aged 25 or older.

Operators must verify a customer’s age before allowing deposits into a gambling account. You must meet the legal age requirement to gamble. Remote gambling operators cannot accept credit-card payments for gambling, including credit-card funding routed through a money service business. They also cannot accept wallet payments where the wallet allows credit-card funds to be used for gambling.

These restrictions do not remove the risk of gambling harm. Limits and self-exclusion are tools for restricting access, not a way to make gambling profitable.

Check the operator

A remote operator’s gambling website or app must show its licence details and link to its public register licence information. UKGC licensees must provide a complaints process and access to an approved ADR service. If you cannot find the licence information or account controls, do not deposit until you have checked with the operator.

Content created by the «goodthingsshare» team